IBM Support & Services Negotiation
IBM Premium Support: Getting Enhanced Support Without Excess Cost
IBM Premium Support IBM offers a tier of support beyond its standard maintenance contracts, marketed ...
Exit Rights in IBM Agreements: Securing the Option to Terminate or Scale Down
Exit Rights in IBM Agreements IBM’s contract templates are notoriously one-sided, designed to lock customers ...
Governing Law, Jurisdiction & Other Global Terms in IBM Contracts
Governing Law, Jurisdiction & Other Global Terms in IBM Contracts Introduction: Governing law and jurisdiction ...
Example IBM Price Cap Clauses: How to Phrase CPI and Uplift Limits
Example IBM Price Cap Clauses Introduction: IBM’s default contracts often allow broad cost increases on ...
IBM Support & Services Negotiation
IBM On-Premise vs SaaS Support: Understanding the Cost Differences
IBM On-Premise vs SaaS Support IntroductionIBM customers face a strategic choice for their enterprise software: ...
IBM Support & Services Negotiation
Negotiating IBM Service Credits: A Strategic Guide to Maximizing Value
Negotiating IBM Service Credits IBM software deals are known for their complexity and high costs. ...
IBM Support & Services Negotiation
IBM Support & Services Negotiation: Cutting Costs on Support, Cloud and On-Prem
IBM Support & Services Negotiation Introduction IBM’s software support fees are a significant recurring expense ...
IBM Support & Services Negotiation
Third-Party Support for IBM Software: Can You Cut Costs (and Is It Worth It)?
Third-Party Support for IBM Software Introduction IBM’s Software Subscription & Support (S&S) fees have become ...
AI and IP in IBM Contracts: Securing Your Data and Outputs
AI and IP in IBM Contracts Artificial intelligence contracts present new risks around data use, ...
IBM AI & Analytics Licensing: Watson, Watsonx, Cognos, SPSS and More
IBM AI & Analytics Licensing: Watson, Watsonx, Cognos, SPSS, and More IBM’s AI and analytics ...